Information You Provide to Us.
When you sign up for an account for our Services (an “Account”), you provide us with information such as your name, email address, password, and postal address or you connect to the Services via a social networking site. You may also provide us with additional contact information such as mobile phone number. In addition, if you fill out your style profile, we collect information such as your date of birth, sizing, fit and style preferences. If you post a photo to your Account, we will collect that photo.
When you receive a shipment, we record what you keep and what you return.
If you contact us via email, social media, or our online help center, we will collect your contact information, as well as any other content included in the message, in order to send you a reply and/or address your request or feedback.
When you place an order for the Services or when you order products through the Services, we or our third-party payment processor will collect payment, shipping, including postal address, and billing information in order to process the transaction.
When you post content (text, images, photographs, videos, messages, comments or any other kind of content) on our Services, the information contained in your posting will be stored in our servers and other users of the Services will be able to see it if you post it in an area made public, such as comments on our blogs.
We retain information on your behalf, such as messages you send (including the content of the message and the recipient data) using your Account.
When you participate in one of our surveys, we may collect additional profile information.
We may collect the unique device ID number of the mobile device on which you use the App.
If you participate in a sweepstakes, contest or giveaway on our Services, we may ask you for contact information such as your email address and/or home phone number to notify you if you win. We may also ask for first and last names, and sometimes post office addresses to verify your identity. In some situations we may need additional information as a part of the entry process, such as a prize selection choice. Participation in sweepstakes, contests, and giveaways are voluntary.
We may also collect personal information at other times through our Services as described to you at the point of collection or otherwise with your consent.
Information Collected from Third Party Companies.
We may receive information about you from other sources. We may add this information to the information we have already collected from you via our Services in order to improve and market the Services.
Information Collected from Social Networking Sites.
Information Collected Automatically
When you use our Services, some information is automatically collected. For example, when you use our Services, your geographic location, how you use the Services, information about the type of device you use, your mobile network information, your Open Device Identification Number (“ODIN”), date/time stamps for your visit, your unique device identifier (“UDID”), and your browser type, operating system, Internet Protocol (IP) address, and domain name are all collected. This information is generally used to help us deliver the most relevant information to you and administer and improve the Services. For example, in the event our App crashes on your mobile device, we will receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our App.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to maintain and improve the performance of the Services.
Cookies and Similar Technologies.
We work with a number of companies that assist in marketing our services to you on third party websites. These companies may collect information about online activities conducted on a particular computer, browser or device over time and across third-party websites or online services for the purpose of delivering targeted advertising that is likely to be of greater interest to you, on our sites and apps and those of third parties. While not a comprehensive list, some of these companies we work with are Facebook, Pinterest, TikTok, Google AdWords, and Microsoft.
We also work with affiliate marketing companies, including Impact. To better understand how these companies use your information, please see the privacy policies available on their respective websites.
We work with a number of analytics companies that collect information about activity on our Services and report website trends without personally identifying individual visitors. These services identify and report website trends and allow us to view a variety of reports about how visitors interact with the Services so we can improve our website and understand how people find and navigate it. We may stop working with these companies and work with others without notice. You can learn more about how these companies collect, use and share information about you by visiting their respective websites. Examples of such companies are: Hotjar, UserVoice, Medallia, and Google Analytics. If you do not want Google Analytics to collect and use information about your use of our website , then you can install an opt-out in your web browser. You also may opt-out from Google Analytics for Display Advertising or the Google Display Network by using Google’s Ads Settings.
Use of Your Personal Information
In general, personal information you submit to us is used to respond to requests that you make, aid us in serving you better, or market our Services. We use your personal information to:
- choose items for you and deliver your shipment;
- respond to comments, requests and questions and provide customer service;
- facilitate the creation of your Account and secure it on our network;
- identify you as a user in our system;
- provide, process and deliver the Services you request;
- improve the quality of experience when you interact with our Services, including the testing of different page designs to see which performs better;
- send you administrative email notifications, such as security or support and maintenance advisories;
- resolve disputes and/or troubleshoot problems;
- develop, improve, and deliver marketing and advertising for the Services;
- process and deliver orders;
- respond to your inquiries related to employment opportunities or other requests; and
- send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes (including via telephone or text, with your consent where required by law).
We may store and process your personal information in the United States and other countries.
We may post user feedback on the Services from time to time. If you make any comments on a blog, SNS page or forum associated with the Services, you should be aware that any information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the information you choose to submit in these blogs and forums.
Creation of Anonymous Data.
We may create anonymous data records from personal information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site and App navigation. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.
Disclosure of Your Personal Information
Third Parties Designated by You.
We may disclose your personal data to third parties where you have instructed us or provided your consent to do so.
We may disclose your personal information with to service providers to: provide you with the Services; conduct quality assurance testing; facilitate creation of accounts; to provide technical support; market the Services; and/or to provide other services to Cheyenne Mojica.
Third Party Vendors.
We also disclose information to third party vendors such as advertising and data providers including Google, Facebook, Pinterest, Wiland, Epsilon, LiftEngine, and Dataline that use limited personal information collected from you to tailor advertisements to you for us and for other companies. Please see the privacy policies of those companies for more information.
In order to facilitate your purchase of items from third party partners, we may disclose certain Personal Information about you when you ask us to do so.
The Services allow you to invite your friends to sign up for the Services by sharing a referral link via an SNS, email or other means, or by sending invitations through Cheyenne Mojica’s referral page on the App or websites. If you choose to upload your contacts to the Services, we will receive and store those contacts’ information and use it to send invitations on your behalf when you choose to do so. When you refer someone via our App or Site, your referral will include your name and, if shared with us, your photo.
Third Party Websites
Your Choices Regarding Information
You have several choices regarding the use of information on our Services:
If you decide at any time that you no longer wish to accept cookies from our Services for any of the non-essential purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. For additional information about cookies, including the Self-Regulatory Principles for Online Behavioral Advertising, to which we adhere, and to exercise your choices about not having this information used for behavioral advertising, visit http://www.aboutads.info/choices and/or http://optout.networkadvertising.org/, If you do not accept cookies, however, you may not be able to use all portions of the Services or all functionality of the Services. If you have any questions about how to disable or modify cookies, please let us know at the contact information provided below.
Opt Out of Online Targeted Advertising.
Under the laws of certain US jurisdictions, you also have the right to opt out of our processing or sharing of your information for online targeted advertising purposes. Note that certain state laws also allow you to opt out of the “sale” of your information to third parties in exchange for valuable consideration. While we do not sell your information in exchange for money, we may use analytics or online advertising tools that result in the disclosure of your information to our third-party vendors and that are subject to this opt out right. Please note that if you have a legally recognized browser-based opt out preference signal turned on via your device browser (such as Global Privacy Control), we recognize such preference in accordance with and to the extent required by applicable law.
Changes to Personal Information.
You may change your personal information in your Account by editing your profile within your Account. You may request that we delete your personal information in your Account, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our backup archives for a certain period of time until they are overwritten. We may retain your information for fraud prevention or similar purposes.
Consent to receive automated marketing messages from Cheyenne Mojica is not a condition of any purchase. You may opt out of receiving commercial text messages by responding to any text message you receive from us with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. If you sign up for our text messaging program, cookies may be used to personalize your experience (e.g., shopping cart reminders).
Information Disclosed to Third Parties.
How We Disclose, Share, and Sell Your Information
- Service providers.
- Third parties designated by you.
- An entity that is part of corporate restructuring, including a successor-in-interest or assign.
- Governmental entities.
Under the CCPA, “sharing” is defined as the targeting of advertising to a consumer based on that consumer’s personal information obtained from the consumer’s activity across websites, and “selling” is defined as the disclosure of personal information to third parties in exchange for monetary or other valuable consideration.
The categories of personal information that we “share” or “sell” for advertising or analytics purposes are:
- Online identifiers and contact information;
- Device information; and
- Any other information collected through automated technologies.
We “sell” or “share” this information with the following types of third parties: online advertising partners and data cooperative providers.
California residents may opt-out of Cheyenne Mojica’s “sale” or sharing of their personal information by clicking the “Your Privacy Choices” link in the footer of this page and following the prompts.